Money Back Guarantee
At Platinum Herbs, we are committed to ensuring your utmost satisfaction with our premium quality herbal supplements. We stand behind the effectiveness and superior quality of our products. In the event that you are not completely satisfied with your purchase, we offer a Money Back Guarantee to provide you with peace of mind.
Our Money Back Guarantee allows you to return the remaining products within 15 days from the date of receiving your shipment in order to receive a full refund of the purchase price.
To qualify for a refund, please adhere to the following guidelines:
1. Return the remaining product: To be eligible for a full refund, please return the unused portion of the product(s) in its original packaging. We kindly request that you securely pack the product(s) to prevent any damage during the return shipment.
2. Return within the specified time frame: The product(s) must be returned within 15 days from the date of receiving your shipment to qualify for a refund. Returns received after this period may not be accepted.
3. Provide proof of purchase: Please include a copy of your original order confirmation or receipt with the returned product(s). This will help us verify the purchase and facilitate a prompt refund.
4. Cover return shipping costs: The customer is responsible for the cost of shipping the product(s) back to us. We recommend using a traceable shipping method to ensure the safe return of the products.
Once we receive your returned product(s), our team will carefully inspect them to ensure they meet the refund criteria outlined above. Once the products are confirmed to be eligible for a refund, we will initiate the reimbursement process.
Refunds will be issued using the same payment method used for the original purchase. Please note that it may take up to 10 days to process the refund, depending on your financial institution.
Please note that this Money Back Guarantee applies exclusively to purchases made directly through the Platinum Herbs website. If you have purchased our products from a third-party retailer, we recommend referring to their return policy for assistance.
At Platinum Herbs, we value your satisfaction and strive to provide exceptional products and customer service. If you have any questions or concerns regarding our Money Back Guarantee, please do not hesitate to contact our customer support team in customer support in the customer support section if this website
Thank you for choosing Platinum Herbs. We appreciate your trust and look forward to serving you.
Sincerely,
Platinum Herbs